Top 10 Issues with VMSpc not working As Of 15-SEP-2004

  • 10. Diagnostic Plug in front of Coach, not wired correctly.
  • 9. Diagnostic Plug in front of Coach, not found, was "hid too well".
  • 8. VMSpc stops "updating" after 3-5 minutes.
  • 7. VMSpc can not open Com Port.
  • 6. Bafo USB-to-Serial Adapter won't Install
  • 5. Bafo USB-to-Serial Adapter already Installed, but Hardware Manager is asking for Drivers.
  • 4. Bafo USB-to-Serial Adapter drivers not Signed for Win XP.
  • 3. VMSpc stops receiving data after Update of SW from 2.x to 2.x+.
  • 2. VMSpc stops receiving data for no apparent reason.
  • 1. On Boot-Up of WinXP, Mouse is very "erratic", an usually unusable. ================================================================================== Some answers to the above (not a complete list)
  • 10. and 9. If the wiring Issues is Power, find a source of Power somewhere in the Dash. If the wiring Issues is Data, if another J1708 data source is located, the Harness can be spliced in. If not, we have made in the past (for a price) 50-60 foot data cables to plug in in the Engine Compartment, and the Owner runs the line forward to plug into his VMSpc or VMS.
  • 8. Most Windows Lap-Tops seem to be configured to slow-down/shut-down/sleep/hibernate when "not used". "Not Used" being defined as Mouse or Keyboard activity. This is usually a "configurable" amount of time, and most Lap-Tops let you configure this differently for Battery Uses and AC Powered Use, but the AC Powered is usually NOT set to "Never". Which means that if the VMSpc user is "just watching", their Lap-Top, it will stop updating, and sometimes even "freeze up". In some cases, a trip to the BIOS is in order, to keep the Lap-Top awake because of Com Port settings or Power Save modes.
  • 7. If you know the Com Port is correct, look for Conflicting Software. 4 times out of 5, the User has Palm Pilot, "hot-sync" software, waiting for the Palm to Drop in the Cradle, unfortunately this ties up the Com Port, thus VMSpc is unable to work. The other cases are usually GPS Software or other Com Port using Software.
  • 6. I am not ever sure with this one. Follow these directions, Manually Removing incorrect drivers (Prolific) to "totally remove" the Bafo Software from Lap-Top and try the install from the Top.
  • 5. It appears that there is only 2 USB port on a "USB root hub". If the Lap-Top has more USB port, there can be multiple "USB root hubs". The driver only gets installed for the One "USB root hub", so if at a later time, the User plugs the Bafo (or any USB device) into another "USB root hub", the Drivers are not "installed" for that "root hub", so the Hardware Wizard comes up to tell you it needs your help. The Drivers should already be available on your Hard Drive, just not "installed" for the "new" "USB root hub". I personally have experienced 3 "USB root hubs", for a total of 5 USB ports.
  • 4 USB ports (2 different "USB root hubs") were USB ver 1.1 and One was USB ver 2.0. This would require (technically) three different driver installs, to have the Bafo usable in any USB port on the LapTop. 4. Bafo seems to have Signed Drivers for XP, now! (Summer 2006).
  • 3. If the user installs the VMSpc2.1 or VMSpc2.2 package on VMSpc2.0 or VMS2.1, it will erase all the settings, and replace the DEFAULT layout. Martin released a VMSpc2.x Update, which is designed to install over a prevous version of VMSpc2.x.
  • 2. VMSpc Com Port is assigned Manually from the "Advanced->Communications" menu option. When the Bafo (and I assume all USB-to-Serial adapters) are "plugged-in", Windows assigns them a Com Port, the Comm Port seems to change as the USB-to-Serial adapter is moved from USB to USB port on the laptop (see Toshiba P25-S477 Satellite Lap-Top info below). So if the user, uses a different USB port on the Lap-Top, the Com Port changes, but VMSpc does not look for the "new" Com Port, and thus, does not work. Also on the "Advanced->Communications" menu option, it is recommended to select the "check box" AUTORESTART.
  • 1. This is very prevalent on Win XP, in the last 9-12 months (2003-2004 time frame). Read "Current Best Procedure, Toshiba P25-S477 Satellite" below. Also Martin just "found out" in the Last Month, that MicroSoft specifically DOES NOT support USB-to-Serial devices, so each Manufacture is on there own to support them, and MicroSoft does not "seem to" care if they work, AT ALL. MarkO
  • P.S. Also, VMSpc Got-Cha... IF you add gages or Move them around, you MUST SAVE your layout, before you exit VMSpc, other wise when starting VMSpc up, it will load the DEFAULT config. Also when creating Odometers, there are Odometer File created, and when the Odometers are Destroyed, the Odometer Files are Destroyed. But if you create an Odometer, and forget to SAVE your layout, the Odometer does not appear on your VMSpc, but the Odometer File are still on your Hard Drive, now Orphaned.... ================================================================================== Current Best Procedure Toshiba P25-S477 Satellite Plug IN USB to Serial Adapter before Powering up Lap Top from a Cold Start. Plug In USB to Serial into Back Bottom USB port. (Configured for COM2) DO NOT have VMSpc JIB powered Up, Until Lap Top is booted up to Login Screen. Power Up VMSpc JIB. Login and Start VMSpc Window's Program Ver 2.1. Best Guess of Problem. There is a Conflict with the Bafo BF-810 USB to Serial adapter when it is receiving Data from the VMSpc JIB. Plugging the Bafo BF-810 in to the LapTop after booting does not seem to help the problem. Only booting the Lap Top with the BAFO plugged in, and NO data coming from the VMSpc JIB is that only consistent and reliable configuration. Please note that USB devices should be able to be “plugged In” after booting, at any time. This behavior is most likely a “bug” and I will address it to Bafo to see if it can be corrected in Future releases of their Software. (Note: New Information available as of Summer 2006 indicates that WinXP is "seeing" the Serial Data comming from the VMSpc JIB, and thinking that it is Serial Mouse data. WinXP then Opens the COM Port, and prevents other applications for using that COM Port. I have also received one report of this behaviour with WinXP and a Built-In COM Port.) Mark Overholser SilverLeaf Electronics Inc. ------------------------------------------------------------------ Entered on 04/19/2004 at 14:32:22 by Mark Overholser: Toshiba Satellite P25-S477, Unit has 4 USB ports, 2 on Right Side (Top and Bottom), 2 on Back Side (Top and Bottom). Side USB ports are VERY LOOSE, looks like they are coming off their mount. USB to Serial Bafo in Side Top COM5 Side Bottom COM8 Back Top COM9 Back Bottom COM10 (Conflict with Toshiba BT [Blue Tooth]) Also possible related: Toshiba BT (Blue Tooth) Port (COM10) Toshiba BT (Blue Tooth) Port (COM11) Toshiba BT (Blue Tooth) Port (COM13) Toshiba BT (Blue Tooth) Port (COM6) Toshiba BT (Blue Tooth) Port (COM7) The "owner" reported (and I concur) that when USB to Serial is plugged in to the Lap Top at Boot Time and JIB is powered off Engine (or eSIM) the LapTops Mouse (Touch Pad) is very "jumpy" and "intermittent" in its operation. In most cases, Touch Pad is un-usable, unless LapTop is started WITHOUT USB to Serial plugged in, then plugged in after bootup. USB to Serial seems OK, IF NO ENGINE DATA!! Changing USB ports and JIB Powered Status. Testing Matrix to follow. Entered on 04/20/2004 at 14:36:13 by Mark Overholser: Unit is inconsistent with Installing USB to Serial after boot up. Loose USB ports on Right Side may be some of this cause. ================================================================================== Mark D. Overholser Engineering Technician SilverLeaf Electronics Inc. 2472 Ferry Street SW Albany, OR 97322 888-741-0259 541-967-8111 541-967-8988 (fax) http://www.silverleafelectronics.com/ ( http://www.simply-smarter.com/ ) ===================================================================